Last Update Date: [2025-03-01]
At RentByHost.com, we are committed to providing exceptional services to property owners (Hosts) who list their accommodations on our platform. However, it is important to understand that RentByHost.com provides services, not physical products, and our services are tailored to help you maximize the exposure of your rental property.
RentByHost.com requires a minimum commitment period of 6 months from the property owner in order to fully experience the benefits of our services. This duration allows us to effectively market your property, connect you with potential guests, and deliver the best possible results.
Property owners must pay the yearly subscription fee in advance to access our services. The subscription covers a full year of service, and it is important to note that no refunds can be issued during the initial 6-month period, as this time is necessary to deliver the full value of the service.
During the First 6 Months: Refunds will not be issued during the first 6 months of service. The 6-month period allows RentByHost.com sufficient time to fulfill the services outlined in your subscription agreement.
After 6 Months: If, after the initial 6-month period, you are not satisfied with the services provided by RentByHost.com, you may be eligible for a pro-rata refund of the yearly subscription fee. This refund will be calculated based on the remaining months of service that have not yet been used. For example, if you cancel your subscription after 8 months of use, you will be refunded for the remaining 4 months on a pro-rata basis.
To request a refund after 6 months, please contact our support team, and we will evaluate your situation and process the refund accordingly.
We want our Hosts to have full control over their subscriptions. Therefore, RentByHost.com does not have an auto-renewal policy. At the end of your subscription period, you will be notified, and it is up to you to decide whether to renew your subscription for another year. Should you choose not to renew, your service access will be terminated at the end of the current period, and no further charges will be made.
If you are eligible for a pro-rata refund after the 6-month period and would like to request one, please follow these steps:
Contact our support team via email at support@rentbyhost.com. Provide your full name, phone number, email_id, property_id and subscription information. Submit your request for a refund, specifying the reason for your dissatisfaction with the service. We will process your request and inform you of the refund amount based on the pro-rata calculation. Refund requests will be processed within a reasonable timeframe, typically within [Insert Number of Days] business days from receipt of your request.
Please note that if you cancel your subscription or terminate the services within the first 6 months, you will not be eligible for any refund. RentByHost.com requires this minimum commitment period to effectively deliver the service you have subscribed for.
Conclusion:
At RentByHost.com, we strive to provide high-quality services to property owners. Our Refund Policy ensures that property owners understand the terms under which refunds may be requested, particularly after the initial 6-month period. If you have any further questions or concerns, please feel free to contact our support team.